Privacy Policy

Monarch Haus Head Spa (“Monarch Haus,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book services, or interact with us.

 

1. Information we collect

We may collect the following types of information:

Personal information

• Name

• Email address

• Phone number

• Billing and payment information

• Appointment and service history

Health and service information

• Information you provide during consultations (e.g., scalp concerns, allergies, sensitivities) to ensure safe and effective treatments

Website and usage data

• IP address

• Browser type

• Pages visited

• Cookies and tracking technologies

 

2. How we use your information

We use your information to:

• Schedule and manage appointments

• Provide personalized services and consultations

• Process payments

• Communicate with you regarding appointments, updates, or promotions

• Improve our website and services

• Maintain health and safety standards

 

3. Sharing your information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

• Payment processors

• Booking and scheduling platforms

• Website hosting providers

• Legal or regulatory authorities (if required by law)

 

4. Data security

We take reasonable measures to protect your personal information, including secure systems and limited access to sensitive data. However, no method of transmission over the internet is 100% secure.

 

5. Cookies and tracking

Our website may use cookies and similar technologies to:

• Improve user experience

• Analyze website traffic

• Support marketing efforts

You can adjust your browser settings to refuse cookies if preferred.

 

6. Your rights

You have the right to:

• Request access to your personal information

• Request corrections or updates

• Request deletion of your data (where applicable)

• Opt out of marketing communications at any time

To make a request, please contact us at the email below.

 

7. Third-party links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

 

8. Children’s privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

 

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

10. Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Monarch Haus Head Spa
1820 Turnpike Street, Unit 101
North Andover, MA 01845
978-595-3032
info@monarchhausheadspa.com